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WINGSMOBILE
DestinationsPL

Installation guide

Steps depend on when your package validity starts — check it on the package page and in the e-mail.

  1. 01

    Choose and pay

    Match the package to your destination and trip length, check the terms and your phone, pay in WINGS store checkout.

  2. 02

    Get the e-mail

    After payment is confirmed you receive an e-mail with a private link to the QR code and manual installation details.

  3. 03

    Install and connect

    Install the eSIM according to when validity starts, set it as your data line and connect at your destination.

When to install?

Validity starts
  1. Purchase
  2. Installation
  3. Network connection

Validity starts at the moment of purchase.

Buy shortly before your trip — the period counts from purchase, regardless of installation.

Validity starts
  1. Purchase
  2. Installation
  3. Network connection

Validity starts when the eSIM is installed on the phone.

Installing starts the package period. Install the eSIM only when you want to start using it, on a stable internet connection.

Validity starts
  1. Purchase
  2. Installation
  3. Network connection

Validity starts on the first connection to a supported network at your destination.

You can install the eSIM earlier on stable Wi‑Fi; the period starts at the first network connection at your destination. Follow the instructions in the e-mail.

Before installing

  1. A stable internet connection (Wi‑Fi).
  2. An eSIM-capable phone without a carrier lock.
  3. Do not delete an installed eSIM — reinstalling may not be possible.

Installation

  1. Open the private link from the e-mail on another device and scan the QR code, or use the manual installation details.
  2. Give the eSIM a clear name, e.g. “WINGS”.
  3. In settings choose the WINGS eSIM as your mobile data line; your main SIM can stay for calls.

At your destination

  1. Turn on the WINGS line and data roaming for this eSIM if the package instructions require it.
  2. Turn off data roaming on your main SIM to avoid carrier charges.
  3. No connection? Restart the phone, check network selection and data line, then contact support.

Install on your phone

Before installation: stable Wi-Fi, eSIM support, EID and carrier unlock. Opening an email or portal does not activate the plan. Installing may start validity — always check your package rule. Manufacturer sources below; menus vary by OS version.

iPhone

Settings → Cellular / Mobile Service → Add eSIM → Use QR Code. Scan it from a second screen. Supported iOS versions let you touch and hold a QR in email/browser and choose Add eSIM, or enter details manually. Use only your private portal details. Label the line WINGS.

Manufacturer instructions

Samsung Galaxy

Settings → Connections → SIM manager → Add eSIM → Scan QR code. If offered, use manual activation code entry with your private portal details. Menu names vary with One UI and region; show the QR on a second device.

Manufacturer instructions

Google Pixel

Settings → Network & internet → SIMs → Add SIM → Set up eSIM. Scan the QR from a second device or choose help / manual entry if available. Use your private portal details.

Manufacturer instructions

At your destination

If you see an error

Cannot add eSIM: check Wi-Fi, carrier unlock and regional compatibility. Code already used: check whether the line is already in SIM settings; do not install on a second phone. No network: check country, selected data line and its roaming, then restart. Do not delete, reinstall or transfer the eSIM to troubleshoot — the code may be single-use. Contact support with the order number and error text, without QR codes or private links.

HelpeSIM Access · supplier guide